Privacy Policy
At SYLA, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Our Commitment to Privacy
SYLA ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include your name, email address, phone number, shipping address, and payment information.
Automatically Collected Information
We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.
How We Use Your Information
Order Processing
We use your information to process orders, arrange shipping, handle payments, and provide customer support related to your purchases.
Communication
We may use your contact information to send you order updates, respond to inquiries, and provide important information about our products and services.
Improvement and Analytics
We analyze usage patterns to improve our website, products, and services. This helps us provide a better experience for all customers.
Information Sharing
Service Providers
We may share your information with trusted third-party service providers who help us operate our business, such as payment processors, shipping companies, and customer service platforms.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Data Security
Protection Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Payment Security
All payment information is processed through secure, PCI-compliant payment processors. We do not store complete credit card information on our servers.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights and Choices
Access and Update
You can access and update your personal information through your account settings or by contacting us directly.
Data Deletion
You can request deletion of your personal information, subject to certain legal and business requirements.
Marketing Communications
You can opt out of marketing communications at any time by using the unsubscribe link in our emails.
Cookie Control
You can control cookie settings through your browser preferences and opt out of certain tracking technologies.
International Users
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
For users in the European Union, we comply with applicable data protection laws, including the General Data Protection Regulation (GDPR). You have additional rights under GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Questions About Privacy?
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.
SYLA Interactive
Carpathian Mountains, Ukraine
privacy@syla.gifts